Customer Service


Terms and Conditions

Prices are subject to change without notice. We reserve the right to limit or adjust quantities or refuse orders that do not meet our requirements.

California inter-state transactions are subject to local sales TAX, unless Resale Certification Permit is provided. Please provide Resale Certificate Permit on first order.


Returns, Shortages, or Damages

All returns are allowed only with prior authorization. Shortages, damaged or returns must be reported within 2 days of delivery. Returns must be in their original packaging. Returns will only be accepted with a return authorization number issued by the Returns Department. All merchandise must be returned within 7 days of authorization, freight Pre-paid. No returns on special orders or products, which are outdated, damaged or otherwise un-sellable. Returns on hardware (Cameras, Printers etc.) must be in mint condition with factory packaging, blank warranty cards, manuals & accessories and are subject to inspection. Digital equipment is NOT returnable unless defective. Returned merchandise will be credited to your Foto Club account or replaced AFTER inspection and approval. NO cash or credit card refunds on returned products. Please allow 30 DAYS from receipt of your return for Credit or replacement. Returns that are not due to damages or defects are subject to a 15% restocking fee.

• FREE UPS Ground shipping on all orders over $200
    - Excludes Ground shipping to Hawaii & Alaska, Puerto Rico, Guam
    - Shipping on orders under $200 are $12.00

• Inventory ALWAYS IN STOCK: over $1,000,000 in inventory
• 5 distribution centers to ship from NATIONWIDE
• FREE TECH SUPPORT 24/7 (Printers and Software)
• FREE Training and Installation if necessary (phone or onsite)

All Sales are Final

We reserve the right at any time to reject, correct, cancel or terminate any order for any reason whatsoever. If the price of any product you order was incorrectly displayed on our Web Site, we will provide you with an opportunity to place an order at the correct price.

 


FotoClub is an authorized dealer of professional digital photo printers and professional instant printing solutions from all the major brands like Epson, DNP, HiTi, FujiFilm, Sinfonia, Mitsubishi, Kodak, Sony, and more. We can help you find the best photo printers, printing equipment and supplies for any application including photo booth printers, photo kiosks, large format inkjet printers and portable event printers.

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